CTK is an AI-driven claims orchestration platform designed to modernize insurance operations by automating claims processing, enhancing fraud detection, and improving customer experience.
Insurance providers faced inefficiencies in claims handling:
Manual document verification and
validation processes
Disconnected systems across claims intake, investigation, and settlement
High claim processing times leading to poor customer experience
Limited visibility into claim status and
decision-making
Increasing fraud risks with limited
detection capabilities
Zero AI assistance for tender evaluation or
bid-fit scoring
Vaival developed an end-to-end AI-powered claims orchestration system.
AI-based claims intake and document classification
Computer vision models for fraud detection (images, invoices, patterns)
Scene Investigator mobile application for field data capture
Workflow orchestration across the entire claims lifecycle
Predictive decision engine for claim scoring and prioritization
Integration with core insurance platforms (e.g., Guidewire APIs)
Real-time dashboards and reporting
A look inside the platform’s core modules — built and delivered by Intelliscence
Location & Details Form — Structured Data Entry with Sidebar Navigation
Technologies Integrated
LLM Providers Supported
EU Procurement Platforms Connected
CTK transformed claims management into a fully automated, intelligence-driven process, enabling insurers to reduce costs, mitigate risks, and deliver superior customer experiences.
Let’s discuss how Intelliscence can design and deliver an AI-powered solution for your business.
